Game support
For bugs, crashes, missing progress or general questions, email Gameocean Games at krupeshraut.com@gmail.com. Include the game name, Android or iOS version, device model, app version and a short description of what happened. Screenshots can help; remove personal information before attaching them.
Purchases and restored progress
For a purchase issue, include the game name and store order or transaction ID, if available. Do not send your full card details or store password. For cloud-save problems, include your player ID if the game displays one.
Privacy and account deletion
To request access, correction or deletion of your information, email krupeshraut.com@gmail.com with the subject “Gameocean Games — Privacy request”. To delete an account, use “Gameocean Games — Delete my account”. Include the game name and account email or player ID. Send the request from the account email where possible. Do not send your password. We may ask for enough information to verify ownership before processing your request. See our privacy policy for data categories and retention information.